Frequently Asked Questions
Who are these courses designed for?
Our courses are designed for Executive Assistants at all levels who want to elevate their skills, gain confidence, and take control of their career trajectory. Whether you’re just starting out or looking to step into a leadership role, there’s a course tailored for you.
What’s the difference between EA Essentials, EA Manager, and EA Leader?
- EA Essentials is perfect for those looking to strengthen their core EA skills and set a strong foundation.
- EA Manager is for EAs who want to step up, take on more responsibility, and become strategic business partners.
- EA Leader is designed for senior EAs ready to move beyond traditional support roles and take on leadership, mentorship, and high-level business strategy.
Are the courses accredited or certified?
While our courses are not formally accredited, they are recognised by industry leaders and designed to provide real-world skills that can significantly impact your career. Participants receive a certificate of completion.
How long does each course take to complete?
Our self-paced courses can be completed within 10 weeks if you complete one module per week. They are designed to be manageable alongside full-time work.
What if I fall behind? Can I access the materials later?
Yes! You’ll have ongoing access to course materials, so you can revisit lessons at any time.
Do I receive a certificate upon completion?
Yes, all participants receive a certificate upon successfully completing their course.
Can I purchase Expert-Led Short Courses if I’m not a member?
Yes, our expert led short courses are available to purchase as a one-off. You will be given Free Bronze access to the community when you purchase to access the live sessions and replays.
How do I enrol in a course?
You can enrol directly through our website or by booking a call with our Course Specialist for guidance.
Can my employer sponsor my course?
Yes! Many of our students receive funding from their employer. We provide resources, including a manager support letter, to help you present the business case for your enrolment. Download it here.
Do you offer payment plans or corporate discounts?
Yes, we offer flexible payment options and discounts for companies enrolling multiple EAs. Contact us for details.
What is your refund or cancellation policy?
We understand that plans change. Our refund policy is here. If you have concerns, reach out to our team to discuss options.
Are there any prerequisites to join a course?
No formal qualifications are required, but each course is designed for a specific level of experience. If you’re unsure which course is right for you, book a call with us!
What’s included in the membership?
Membership gives you access to exclusive content, ongoing professional development, networking opportunities, and a supportive community of EAs who are growing and advancing together.
How do I access the platform?
Once you become a member, you’ll receive an email which will provide you with the link to log in to the membership tier you have purchased.
What kind of support will I receive in the membership?
You’ll have access to expert guidance, peer networking and live events designed to keep you growing in your role. You can also reach out to us anytime via the activity feed or private messaging.
Can I cancel my membership at any time?
Membership is annual. You can cancel anytime; however, the fee will incorporate the full year so we recommend staying engaged to get the full benefits.
How long does the membership go for?
Membership runs on an annual basis, providing ongoing access to new resources, events, and community support throughout the year.
What if I sign up partway through a calendar year?
You’ll still receive full access to all membership benefits, including past content and recordings, regardless of when you join.
Are there any discounts on courses for members?
Yes! Members receive exclusive discounts on select courses. Check inside the platform for more information.
How does professional development for EAs benefit the business?
Investing in EA development enhances efficiency, leadership capabilities, and overall business operations. EAs who undergo professional training bring increased strategic insight, improved problem-solving, and stronger executive support.
Can multiple EAs from my company enrol together?
Absolutely! We offer group enrolment options and special pricing for teams.
Do you offer private or in-house training for teams?
Yes, we can customise training to meet your team’s needs. Contact us to discuss tailored solutions.
