executive assistant training
the EA InstituteEssentials for EA Technicians
If you’ve ever felt stuck in admin work, unsure how to advance, or frustrated by a lack of recognition, you’re not alone. Essentials for EA Technicians is designed to bridge the gap between where you are and where you want to be. Whether you’re starting out, changing careers, or leveling up, this course gives you the essential skills to become an organised, confident, and highly valued EA. Master inbox and calendar management, streamline travel coordination, and run meetings seamlessly — so you can step into your role with certainty and be seen as the trusted, go-to professional your executive relies on.
Enrol and benefit from our extensive support and resources:
- Access our online community and course platform
- This course consists of high-quality recordings of previously run live sessions
- Learn at your own pace, revisit content anytime
- Enjoy additional resources to enhance your learning
- Connect with peers and trainers for ongoing support anytime
- Add digital credentials to LinkedIn
- Tax deductable
$1,997AUD + GST
Or purchase The Mastery Bundle – all three courses, 10% off!
Essentials for EA TechniciansStructure
Join us as we delve into the core principles, essential skills, and invaluable strategies that define the role of an Executive Assistant. From cultivating the right mindset to mastering communication, organisation, and beyond. Each module is designed to empower you with the knowledge and confidence to excel in your career from day one.
Module 01: Introduction to the EA role
Get a comprehensive overview of the EA role and its evolution. Understand the impact of an EA on organisational success and discover the key characteristics of a successful EA.
Module 02: The mindset of an EA
Cultivate a proactive and adaptable mindset. Embrace continuous learning and growth and learn strategies for resilience and stress management.
Module 03: Core competencies and skills
Master essential technical skills, including software proficiency and document management. Develop time management and prioritisation techniques and enhance your communication and interpersonal skills.
Module 04: Communication essentials
Master verbal and written communication. Hone active listening and feedback skills plus learn to navigate difficult conversations and conflict resolution.
Module 05: Ethics, confidentiality and trust
Understand the importance of discretion and ethical behaviour. Build trust with your executive and team and learn to handle sensitive information and maintain confidentiality.
Module 06: Navigating organisational dynamics
Grasp organisational culture and structure. Build relationships across the organisation and develop influencing and collaboration skills.
Module 07: The assistant’s toolkit
Discover essential tools and technologies for EAs. Learn best practices for managing calendars, emails, and tasks and get an introduction to project management basics.
Module 08: Setting personal and professional goals
Identify career aspirations and set goals. Create a personal development plan and seek mentorship and networking opportunities.
Module 09: Creating a high performing partnership
Align your support with your executive’s goals. Build a strong working relationship with your executive and develop strategies for effective collaboration and support.
Module 10: Beyond the essentials
Recap key learnings and apply them in your role. Encourage ongoing learning and professional development and get introduced to advanced courses and resources.
Program Benefits
- Enhance awareness of the EA role’s impact on organisational success, making you more insightful and valuable.
- Strengthen technical, managerial, and leadership skills to increase effectiveness and efficiency.
- Improve verbal and written communication skills for clear, professional interactions.
- Understand and uphold ethics, confidentiality, and trust, building trust within your organisation.
- Navigate organisational culture and structure, allowing for effective collaboration and influence.
- Become proficient in key tools and technologies to streamline tasks and boost productivity.
- Build a strong working relationship with your Executive, aligning with their goals and providing exceptional support.
- Set career aspirations, achievable goals, and create a personal development plan for ongoing professional growth.
Essentials for EA TechniciansMeet YourTrainer
Amanda Vinci, Founder and CEO of The EA Institute, is on a mission to elevate the next generation of leaders, globally and holistically.
A former EA herself, Amanda rose from entry-level to supporting senior executives, ultimately establishing Australia’s premier training hub for Executive Assistants. With her flagship High Performing EA course and subsequent specialised courses, she has transformed the careers of hundreds of EAs by teaching them strategic mindset, leadership, and visibility skills essential for modern business. An internationally accredited coach and keynote speaker, Amanda brings over a decade of experience in leadership, behavioural studies, and burnout prevention. She believes in empowering assistants to achieve their full potential and is dedicated to redefining the administration profession.
Under Amanda’s leadership, The EA Institute continues to empower assistants to secure their voice and impact in business.
Essentials for EA TechniciansReady to Enrol?
Congratulations on taking this step!
To enrol and purchase, simply create an account on Growth Hub and proceed through the quick and easy checkout process. If you’re already a member, sign in and purchase your course from within the platform here.
If you’d like to request funding from your executive, you can download our email template here.
